DoubleRow Series 20''

We are committed to sustainability and the welfare of our planet. Therefore, we do not offer refunds or accept returns on our products. This policy helps us minimize waste and reduce our environmental impact.

However, we stand by the quality of our products and honor our warranty. If you encounter any issues with your Avex Lightning equipment, please contact our customer support team. We will assist you in troubleshooting the problem and guide you through the process of exchanging the equipment if necessary.

Thank you for supporting our efforts to protect the environment.

We are dedicated to providing you with a seamless shipping experience. Our shipping process is handled by UPS, ensuring reliable and timely delivery of your orders.

Order Processing:

• All orders are processed once payment has been confirmed.

• Our warehouse operates on regular business days (Monday to Friday).

• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times:

• Standard shipping times may vary depending on your location.

• You will receive a tracking number via email once your order has been shipped, allowing you to monitor your shipment's progress.

Shipping Restrictions:

• We do not ship on public holidays.

• Any orders placed during holiday periods will be processed on the next available business day.

Shipping Fees:

• Shipping fees are calculated at checkout based on your delivery location and selected shipping method.

Delivery Issues:

• If you encounter any issues with your delivery, please contact our customer support team for assistance. We will work with UPS to resolve any problems as quickly as possible.

Thank you for choosing Avex Lightning. We appreciate your business and are committed to ensuring your order reaches you promptly and safely.